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- #OUTLOOK FREEZES ON STARTUP HOW TO#
- #OUTLOOK FREEZES ON STARTUP MAC OS X#
- #OUTLOOK FREEZES ON STARTUP WINDOWS#
For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. Some things you do in Outlook ask for confirmation. If those steps don't work, see Need additional help? at the end of this article. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below.
#OUTLOOK FREEZES ON STARTUP WINDOWS#
In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK.Ĭlose Outlook, and then open it normally. In Windows 7, choose Start, and in the Search programs and files box, type Outlook /safe, and then press Enter. In Windows 10, choose Start, type Outlook.exe /safe, and press Enter. Launch Outlook in safe mode by choosing one of the following options. If Outlook stops responding at a screen that says "Processing," you can close Outlook, start it in safe mode, then close it and open it normally to fix the problem. Start Outlook in safe mode to fix "Processing" screen We've presented the potential solutions in order from quickest to most time consuming. There are a number of possible reasons for Outlook to behave this way. Lessĭid you get an Outlook not responding error? Is Outlook stuck on a screen that simply says "Processing"? Or does Outlook freeze or stop working when you're opening a file or sending an email message? To determine whether this is the case, you can log on as a new user or create a new user account, and then test an application.Outlook for Microsoft 365 Outlook 2021 Outlook 2019 Outlook 2016 Outlook 2013 More. Step 6: Create a new user account Sometimes, a user's specific information may be corrupted. If the problem continues to occur, go to the next step.
#OUTLOOK FREEZES ON STARTUP HOW TO#
Step 5: Clean startup or safe mode For information how to clean start your operating system (OS), view Microsoft Knowledge Base article:Ģ398596 Perform a clean startup (safe mode) to determine whether background programs are interfering with Office for Mac Go to "Step 5: Clean startup or safe mode." Quit Outlook, and move the files back to their original location.
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To display this folder, hold down the OPTION key while you click the Go menu.
#OUTLOOK FREEZES ON STARTUP MAC OS X#
Note The Library folder is hidden in MAC OS X Lion. To move preferences to the desktop, follow these steps: Step 4: Remove Outlook preferences This step will determine whether the problem is caused by damaged Outlook preferences. To do this, view the following Microsoft knowledge base article:Ģ360509 How to troubleshoot Mac Outlook 2011 identity database You may have to repair the Outlook database. If the problem is resolved, the issue is related to the Outlook database.
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If Outlook opens without a problem, we will have to troubleshoot the Outlook database. By moving the folder to the desktop, Outlook will automatically create a new database. Step 3: Verify the Outlook Identity The Outlook database and data records are stored in the Office 2011 Identities folder. If the issue continues to occur, go to the next step. This prevents Outlook from sending or receiving mail.